"In vacant or in pensive mood..." I am: Bekah; 24; Law Student / Favorite Things: Carbs (so there!), Johnny Damon, Smiling at babies, Grilled cheese, Comfortable silence / Favorite Supreme Court Justice: Brennan / Favorite Wilson: Owen by an inch / Today's Special: Song: Elliott Smith, "Bled White"; Quote: "You know, there's like a butt-load of gangs at this school. This one gang kept wanting me to join because I'm pretty good with a bowstaff." Please love me: mmbekah@yahoo.com


February 2003 March 2003 April 2003 May 2003 June 2003 July 2003 August 2003 September 2003 October 2003 November 2003 December 2003 January 2004 February 2004 March 2004 April 2004 May 2004 June 2004 July 2004 August 2004 September 2004 October 2004 November 2004 December 2004 January 2005 September 2005

 
A Window to the Soul

The driver side window of my car broke over the weekend. I think a pack of angry Dutch people, enraged by my previous post, smashed it in with wooden clogs. I could tell it was them by the "Foeck u, stoopid Uhmerican!" scrawled across the door. Ok, fine, there were no Dutch people, and there was no vandalism. The window itself didn't even really break. But the mechanism that makes the window go up and down stopped working, and my car made a horrible, painful grinding sound whenever I pushed the up button. Interestingly, this convenient little flaw came to my attention on Saturday, a good two days before the dealership was available. Also interestingly, it rained all weekend, so I had to leave my car in a parking garage and walk anywhere I wanted to go. In the rain. As a final bit of excitement, the VW dealership in this town is run by a quite spectacular collection of incompetents, idiots, imbeciles, and assholes. Diversity is a beautiful thing. I will just share a few highlights of my experience with you.

Because the window broke on a Saturday, I thought the most intelligent thing to do would be to go to the dealership's website and fill out the online form requesting a service appointment at 8:00 a.m. Monday. After doing this, I got an email saying they'd received my request and would get back to me shortly. When I called Monday morning to inquire about my appointment, the woman who answered the phone asked who'd contacted me. I responded, "Whoever runs your website." To this, she responded, "Our website? I didn't even know we had one." Merciful Christ. So, she took my name and number and said she'd get right back to me. I waited an hour, and then called back. Someone else answered. I explained my situation. Again. And then I heard it. A question no one should ever be asked.

"Did you want to speak to Chuck, or to Cha Cha?"

At this point I had several thoughts, including: 1) Is this person speaking English?, 2) Who/what the hell are Chuck and Cha Cha?, 3) Did I call American Bandstand instead of the car dealership?, and 4) No good can come of this. After a few seconds, I stifled my fear and replied honestly, "I have no idea." I eventually got Chuck, who took my keys and gleefully scribbled down my problems on his little clipboard. Then I suffered through the Montel Williams show (yes, he is your baby daddy) while waiting for the shuttle, until a nice lady and I gave up and decided to split a cab. After keeping my car all day, Chuck finally came through and the window is functional again. I shudder to think what would have happened if I’d asked for Cha Cha.

posted by Bekah at 9:36 AM :: |